Use this guide’s contact channel for factual corrections. Account, payment and withdrawal questions belong with the operator that holds the account.
Report a game-rule correction
Include the page address, the sentence that needs changing and the source supporting the correction. For a configuration difference, the useful details are the operator, game title, provider, RTP shown in the help panel and date. Never send passwords, identity documents, account balances or private launch links.
Report a demo problem
Describe the exact message, browser, device type and whether it appears before or after the provider launch. A blank embedded page and a game wallet error are different problems. The current recorded failure is a wallet connection error; no bet was placed during that attempt.
Contact during the protected preview
For editorial questions and corrections, email [email protected]. Include the page address, language and the detail that needs checking. Do not send passwords, payment details or identity documents.